Frequently Asked Questions
Eyelash extensions involve the application of one or more extensions (according to style) to an individual natural eyelash. The treatment extends the length and increases the volume of the natural lashes to varying degrees according to the selected style.
Check out the details and the differences in Eyelash Extensions Styles .
How much are eyelash extensions ?
Our lash extensions range in price from $50+ for Touch Ups & Refills to $135+ for Full Sets.
For a detailed eyelash extensions price list as well as all our other services check out our Prices
How long will Lash Extensions last?
Generally, you will slowly lose the extensions with your natural lashes for 4-5 weeks. If you would like to maintain the extensions it is recommended to return for refills after 2-3 weeks. Alternatively you will continue to lose them for another couple of weeks. It is normal to lose some extensions every day, starting from the day following the procedure.
The number one factor in retaining Lash Extensions for as long as possible is meticulous aftercare.
What is the difference between the types of Lash Extensions?
A Classic application attaches one individual extension to each suitable natural lash. The existing natural lashes become longer and thicker however the total number of lashes is not increased.
A Volume application attaches multiple extensions to one natural lash. Volume extensions are finer and feel softer than those used in Classic however the total number of lashes is multiplied 3+ times. This achieves a fuller, more dramatic look.
Hybrid Lash Extensions are a blend of Classic and Volume. See Eyelash Extension Styles
How long will it take to have them applied?
Lash Extension bookings will take from 1+ hour for Classic to 1.5+ hours for Volume.
Lash Lift appointments will take up to 1 hour for the full procedure.
Spray Tan appointments are 10 minutes.
Appointments are booked back to back. Please allow some extra time to locate the salon so we can maximise the time spent lashing. Due to the large amount of time blocked out for lash appointments please allow 24 hours notice to cancel to avoid a cancellation fee.
Can I get a spray tan and an eyelash extension appointment together?
Yes. You do need to keep your extensions dry following the prodedure but we can carefully avoid the eye area or we can carry out the tan prior to the lashes.
Will Lash Extensions damage my Natural Eyelashes?
Natural Lash Damage occurs for two main reasons – both of which can be avoided.
(i) Extensions which are too heavy, too thick or not isolated are applied. (See Perfect Isolation under About) If extensions which are too heavy for your natural lashes are forced on , natural lash damage can occur as they struggle under the weight. We will advise you and guide you to a style which is suited to your natural lash to avoid this.
(ii) Extensions are forcefully ripped out. The adhesive used for eyelash extensions is Medical Grade – as strong as the glue used during minor surgery. If you pull at your extensions they will not detach from your natural lashes – they will come out with your natural lashes attached.
Neither of these scenarios are likely to cause instant permanent damage. If they were repeated over time, eventually the roots of the natural lashes could become damaged which may cause permanent damage. This is very rare.
How can I make my extensions last as long as possible?
We will discuss proper aftercare with you at your appointment. In summary:
- Keep your new extensions dry for 24 hours. You can shower but no steam, and wipe gentley around your eyes. No swimming for the first day and avoid humidity as much as possible.
- Oil will weaken the lash adhesive. If this happens, the extensions will clump together and not last as long. Use only oil-free products around your eyes (eye make up remover etc) and limit other oils in the areas surrounding as it can be extreted through your pores.
- Avoid touching your lashes, no rubbing or tugging.
- No Lash Curlers.
- You will be provided with a mascara wand to take with you. Use this to gentley brush your lashes every day, to keep them all pointing in the right direction and prevent any tangles.
- If you can, avoid mascara all together. If you must use it – make sure it is NOT water proof. This contains oil and will be impossible to remove from the extensions.
- Wash your lashes several times a week. You can simply use water and the mascara wand, or if something extra is required – 1 part baby shampoo to 7 parts water. Mix together and comb through with your mascara wand.
Do I need to do anything before I come to my appointment?
Please view the video in Before Your Appointment . Most importantly is to ensure all eye make up is removed so we can maximize the time spend on your lashes.
How can I make my lashes last as long as possible?
We will discuss proper aftercare with you at your appointment and give you a takeaway guide like below.

In summary:
- Keep your new extensions dry for 24 hours. While modern techniques mean this is not as crucial as it once was, it is still recommended. Definitely no swimming for the first day and avoid humidity as much as possible.
- Cleanse Daily. Wash your lashes several times a week using a recommended Lash Cleanser. This is the most important factor in Lash Retention.
- Brush religiously. You will be provided with a mascara wand to take with you. Use this to gently brush your lashes every day, to keep them all pointing in the right direction and prevent any tangles.
- Oil will weaken the lash adhesive. If this happens, the extensions will clump together and not last as long. Use only oil-free products around your eyes (eye make up remover etc) and limit other oils in the areas surrounding as it can be excreted through your pores.
- Avoid touching your lashes, no rubbing or tugging.
- No mascara. Avoid it altogether if you can. If you must use it – make sure it is NOT water proof. This contains oil and will be impossible to remove from the extensions.
- Return regularly. Don’t leave it too long. We recommend 2 weeks for your first refills, you can get longer but for the first fill we would rather see you sooner so we can assess your natural lash cycle.
Can I get Lashes during pregnancy? Can I have a spray tan while pregnant?
While we have a decade of experience in these treatments, we are not qualified to give medical advice. If you are pregnant it is essential you discuss any concerns with your doctor and make sure this is safe in your specific circumstances.
To help you in your research, we can share the following from our experience in welcoming many clients who made the decision to go ahead without issue.
This is for informational and educational purposes only and does not constitute medical advice.
Lashes during pregnancy:
- Popularity: Lash Extensions are a non-invasive cosmetic procedure. In recent years clients requesting the service in preparation for “birth photos” has been increasingly common.
- Comfort: you will be laying on your back for the majority of the procedure. While we utilise padded foam toppers and can add cushioning behind your knees or under your lower back, you may find this amount of time on your bank uncomfortable very late in pregnancy.
- Shorter Appointments: Going for a lighter style ( and therefore shorter appointment length) than usual or scheduling a full set earlier on and short touch ups later may make things easier for you.
- First Timers: Trying any treatment for the first time during pregnancy adds a layer of risk, wherever possible trying out the service ahead of time is highly recommended or otherwise requesting a patch test may be necessary. Seeking medical advice is even more important in this is a first time procedure.
- Old Timers: changes in hormones and their balance and physical changes are inevitable during pregnancy and childbirth. This can affect hair growth and retention and it differs from woman to woman. Your experience while pregnant may differ to your past experiences!
Spray Tan While Pregnant:
- Popularity: You are not alone in your curiosity! “Pre-baby shower” and “pre-birth” spray tans have been a frequently requested service for many years.
- Non-toxic: The active ingredient in all fake tan products including spray tans is DHA. This is a non-toxic chemical derived from sugar which reacts with the outermost layer of your skin. Tests have indicated it doesn’t penetrate other layers of your skin or enter your bloodstream.
- Ventilation: To ensure client health and safety we utilise advanced floor to ceiling extraction equipment to reduce overspray and ensure adequate ventilation. We also recommend you consider the need to spray tan your face area and potentially excluding it while pregnant.
- First Timers: Trying any treatment for the first time during pregnancy adds a layer of risk, wherever possible trying out the service ahead of time is highly recommended. If you have not done so, we recommend doing a patch test at home using fake tan 24 hours prior to your appointment.
- Old Timers: Hormone changes during pregnancy can means your skin may not react in the same way it always has! It can be increasingly sensitive or it may be more resistant or susceptible to the active ingredient meaning you might go lighter or darker than you have in the past. If you are tanning for a specific event during your pregnancy, a trial several weeks prior to gauge the darkness and depth of colour is recommended.